Housekeeping Supervisor Sweeps the Board with People Pleaser of the Month

26 May, 2015

Heidel House Resort & Spa would like to recognize Sam Becker on her People Pleaser of the Month award for April 2015. Sam has worked as housekeeping supervisor at Heidel House Resort & Spa since October 2014.

General manager Scott Krause awards Sam Becker with her People Pleaser Award.

General manager Scott Krause awards Sam Becker with her People Pleaser Award.

Jeff Thoren, executive housekeeper who nominated Sam, has spoke of Sam in very high regards.

“Sam has progressed into the role of housekeeping supervisor quickly and has taken ownership of her responsibilities, which has been integral to the operation and success of the department on a day-to-day basis,” said Thoren.

Additionally, Sam welcomes new Heidel House housekeeping associates with guidance and instruction.

April People Pleaser Nominees

April People Pleaser Nominees (L to R): Sam Becker, Kirstie Shakal, Karen Kasper, Ambar Horta, Barb Seidl and Katie Jourdan.

“Sam is the principal trainer for the new associates starting for our summer season and she has implemented new organizational methods to keep the department running smoothly,” said Thoren.

Thoren goes on to speak of Sam being a true team player, stepping up no matter what the case. “She also fills in on a moment’s notice, whenever a need arises. Her customer service skills really shine through, both with our guests and with our associates. Sam is truly an asset to the housekeeping department as well as the resort,” said Thoren.

Heidel House Resort & Spa congratulates Sam on a job well done. She is now eligible for the People Pleaser of the Year award.

Heidel House Resort & Spa would also like to acknowledge the associates who were nominated for People Pleaser of the Month. They are: Ambar Horta, banquets; Katie Jourdan, night audit; Karen Kasper, banquet captain; Barb Seidl, spa front desk supervisor; and Kirstie Shakal, marketing coordinator.


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